Consistent with Amy’s core value that we take care of each other, the People Business Coordinator works directly with the People Business Partners to champion our people and the strategies and initiatives facilitating their success. This position is accountable for, but not limited to, supporting the People Business Partners and partnering with our Centers of Excellence and People Service Center to deliver an enhanced new hire and employee experience. 

• Coordinate and facilitate engaging new hire orientations.
• Champion employee engagement year-round and support People Business Partners in facilitating the Gallup survey each year.
• Support Benefits Centers of Excellence (COE) by facilitating information to and for employees on benefit-related questions.
• Partner with the People Service Center providing employees warm transfers to ensure their needs are met right and fast.
• Responsible for the preparation of employee benefits booklets and other employee benefit communications. Order and update compliance materials.
• Responsible for following procedures to ensure regulatory compliance including HIPAA and ERISA.
• In locations with a Amy’s Family Health Center, serve as liaison.
• Participate and assist in coordinating benefit and wellness events (e.g. Open Enrollment, 401(k) meetings, health fairs).
• Where appropriate, maintain existing paper files and records, upload electronic files assuring accuracy, compliance, and confidentiality.
• Process and submit payroll information in UKG, including processing new hires and terminations, manual PTO payout requests, and troubleshoot payroll issues.
• Provide UKG, UTM support to employees (biometrics, PTO requests, license plate collections and data entry).
• Refer employees to vendor supplying verifications of employment.
• Respond to employee’s payroll and HR related questions referring employee to appropriate COE otherwise, assist with resolution of problems regarding access to or payment of PTO and salary and status changes.
• Assist employees with completing forms and process departmental forms, records and documents. This includes documents such as EDD questionnaires, and other similar transactions.
• Assist People Business Partners with less complex employee relations issues and Employee Warning Notices.
• Assist in responding to unemployment claims.
• Keep organizational charts up to date.
• Maintain employee personnel files.
• Coordinate production of People forms and packets.
• Perform general clerical duties as needed and back-up to the Receptionist/Office Administrator.
• Complete special projects as assigned.
• Other duties may be assigned.

It is the responsibility of all employees to uphold the mission of the Amy’s Food Safety and Quality Policy. This includes following all Food Safety and Sustainability programs and participating in all required training. 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education 

• Associate degree (A. A.) or equivalent from two-year college or technical school; or equivalent combination of education and experience.

Experience  

• Two+ years of administrative experience in a high volume/high touch environment.
• Minimum of one year of Human Resources experience, preferably in manufacturing for manufacturing-based roles.
• Basic knowledge of HR laws and regulations.
• Proficient on MS Word, Excel, E-mail Outlook.

Competencies

• Relationship Building
• Change Agility
• Functional/ Technical Expertise
• Communication
• Active Listening

Skills

• Strong interpersonal skills. Excellent verbal and written communication skills.
• Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.
• Proven ability to handle multiple projects, priorities and meet deadlines
• Ability to maintain confidentiality and maintain security of data.
• Must be able to visit production floor when needed.
• Ability to deal effectively with a diversity of individuals at all organizational levels.
• Acute attention to detail.
• Commitment to excellence and high standards
• Ability to work with all levels of management
• Strong organizational, problem-solving, and analytical skills
• Ability to work independently and as a member of a team
• Good judgment with the ability to make timely and sound decisions
• Creative, flexible, and innovative team player
• Professional appearance and demeanor
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Language Skills 

• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to effectively present information and respond to questions from large and small groups of managers, clients, customers, and the public.
• Bilingual, English/Spanish is preferred.

Certificates, Licenses, Registrations   

PHR / SPHR or SHRM CP / SCP Certificate preferred.

Travel

Minimal travel required (less than 5%).

Physical Demands  

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl.  The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision.

Work Environment  

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.